Week 3 - August Announcements

1. August 18^th Latest Updates to our Resources

New Internal KB Articles:

• Manually Enrolling Customers in Stripe Identity Verification
• Associating Sales Calls with Contacts and Deals in HubSpot
• Advanced Troubleshooting Steps - Missing user/ext and phones (Video)

Updated Internal KB Articles:

• How to Add & Manage Call Reviews in HubSpot

New Playbook:

• Troubleshooting Incorrect Time Display on Residential Phones
  
  

2. August 19^th New checkout for residential is live: https://home.voiply.com/checkout

 

3. August 20^th Desktop App Update - The newest version of Desktop app is published. Please update to the latest version. These include a lot of changes on the white label side, and bug fixes for Voiply.

 

4. August 20^th NS Voicemail Reminder Emails disabled - Only super users will see this in their portal. The phone itself will still show a message indication.